In fact, there’s new evidence that it continues to wield its progress-driven saber, specifically that the use of voicemail has fallen due to the widespread use of text and chat.
So says a recent article in USA Today. The article states that Vonage, an Internet phone company, recently released data indicating that the number of voicemail messages left on user accounts was down 8% in July from a year ago.
However, that’s not even the most interesting statistics contained in the article. That statistic would be this one: the number of voicemail messages that were actually retrieved by Vonage users fell 14% during the same period.
Clearly, more and more people are considering voicemail to be a nuisance, rather than a tool for communication. That fact could clearly affect the way in which recruiters attempt to communicate, especially with candidates.
What’s been YOUR experience? Do you receive less of a response when you leave a voicemail than you have in the past? Do you consider the act of retrieving your own voicemail messages a bit of a hassle?
And with all of this in mind, what does the future of voicemail hold? Does it have a future? If it does, what form will that future take?
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(Matt Deutsch, the Communications Coordinator at Top Echelon, is a regular contributor to the Top Echelon Recruiter Training Blog.)