Top Echelon User Reviews

Browse through the following Top Echelon user reviews to see why recruiters love working with us!

Or, see user reviews specifically for one of our products:
Recruiting Network | Recruiting Software | Contract Staffing | Recruiting Websites

‘Thank you, TEAM TE’

“My company would not exist without my association with TE and the partnership with member recruiters. Thank you, TEAM TE, for everything you do every day to make us successful!”

-Liverpool, New York

‘Going the extra mile’

“Superior staff, great customer service, always going the extra mile for their members.”

-Willoughby, Ohio

‘Technical knowledge and customer service is excellent!!’

“The professionals at Top Echelon make updating your website easy and their technical knowledge and customer service is excellent!!”

-Cynthia Simpson | JT Nelson & Associates, Inc.

‘TE is superior’

“My experiences, for the most part, have been good. The staff has been responsive and helpful. I’ve belonged to other networks, and TE is superior.”

-Louisville, Kentucky

‘Doing a great job’

“Big Biller is doing a great job staying current in the latest techniques for applicant tracking, client management, and sourcing and recruiting candidates.”

-Fresno, California

‘Discover New Niches’

“Top Echelon has provided me with the opportunity to be a ‘specialist’ in areas that I would otherwise not have been able to cover. In fact, Top Echelon afforded me the opportunity to discover a niche that I would never have otherwise explored. My clients love the fact that I have so many resources at my fingertips, and they can still deal with one person; that person being me, of course! What more can a client or candidate ask for . . . over a thousand recruiters working for them–all in one place–and all they have to do is ask me. Sweet!”

-Lakewood, Ohio

‘You Made it Possible’

“You are proof positive that companies can be profitable and customer service-oriented at the same time. I got to thinking on the trip back home about how easy and natural it is to promote Top Echelon Contracting. Part of it is that you, Debbie, never, ever, said to me, “Rosemarie, that is out of the scope of the contract.” And the clients appreciated that we never ever said that to them, because you made it possible to always find a way, even though it was tough.”

-Rosemarie Christopher | Rx Research Staffing

‘I Don’t Have to Worry About the Payroll’

“With Top Echelon Contracting, I don’t have to worry about the payroll and issues that go along with it. I used to do all the payroll myself, which took time away from recruiting.”

-Jarie Doberstein, CPC/CTS | Bailey Personnel Consultants

‘It’s a Smooth Process’

“Top Echelon Contracting does all the start-up paperwork, the billing and collecting, and the background checks on the candidates. They even offer health insurance to your contractor. Once the candidate is up and running, it’s a smooth process with little or no hassle to the recruiter.”

-Iris Nielsen | HIPP Professional Search, LLC

‘Five-star platform’

“Five-star platform for any recruiter in any industry.”

-Wilmington, North Carolina

‘Quality support each and every time!’

“We could not be more pleased! The entire team at Big Biller cares about your success and will go out of their way to deliver quality support each and every time!”

-Tyler, Texas

‘Your Staff is Over the Top’

“The service is exceptional. Your staff is over the top when it comes to helping make the deal happen. I have had numerous instances where contracts had to be negotiated, and you made it happen . . . I wouldn’t think of using any other service for my contract staffing. The background checks, the ability to drug test employees, and the ability to offer benefits all make my two-person company look like — and operate like — a large corporation. I can have contract employees without assuming the risk, acquiring the insurances, paying the taxes, employing the back-office staff, floating the payroll, and having the worries.”

-Dave Sgro | True North Consultants, Inc.

‘Great system’

“Great system to organize what would otherwise be a real mess. From the time a job or a candidate is posted, the software allows me to systematically follow both through completion of the search.”

-Anonymous Recruiter

‘I absolutely love it!’

“I absolutely love it! Very user friendly and the easiest software to pick up that I have ever used.”

Beloit, Ohio


“Excellent software, very dependable. I recommend it to any recruiter.”

-Birmingham, Alabama

‘They Have Yet to Let Me Down’

“They are very professional, and the hand-off between myself and the clients has been very smooth. I trust that they know what they’re doing, and they have yet to let me down.”

-John Hope | Tri-Force

‘So many options available’

“There are so many options available with Big Biller. When you take the time to go through the tutorials and help articles, it’s not hard to get a strong understanding of how much Big Biller offers and can help your talent acquisition process become so much smoother.”

-Atlanta, Georgia

‘Far surpasses any other network’

“The combination of the best software and the best support staff make a very formidable tool for contingency recruiters like us. Top Echelon far surpasses any other network or stand-alone system we know of.”

-Arkansas Pass, Texas

‘Very easy to use’

“I have been a member of other networks and find Big Biller very easy to use, easy to connect with others, and easy to navigate. The support team is very helpful and friendly.”

-Tyler, Texas

‘Excellent and responsive staff’

“Big Biller is excellent, an excellent product and an even more excellent and responsive staff. [Their] people listen and work with us in very good faith to answer questions and resolve issues. The only weakness to [the] product is inreports—this area needs to be improved.”

-Las Vegas, Nevada

‘Easy to use’

“Very good product. Easy to use and access information.”

-Toronto, Ontario

‘Very easy to use at an affordable price’

“I’ve been with Bill Biller for just over a year and have experienced great service. I find the database very easy to use at an affordable price.”

-Shreveport, Louisiana

‘Met all of my needs’

“I have been using Big Biller for several years, and thus far, it has met all of my needs. The thing that is truly outstanding is the tech support. I always get a real person in a timely manner who is knowledgeable and helpful and takes care of any issue or question I have had.”

-Bartlett, Tennessee

‘Very good product’

“I recommend Big Biller to everyone that asks what system we use for tracking customers and ease of file sharing. Very good product.”

-Arlington, Texas

‘We are extremely pleased…’

“Working with the Top Echelon team was a pleasure from start to the launch of our website. Their procedures are easy to follow, [and they] made sure we provided them with all of the right content at the right time. Beta versions were provided quickly, and with our feedback, were modified to our needs quickly. They responded very quickly to minor edits we made along the way. We are extremely pleased with the finished product. The website has been very well received by clients, prospects, and colleagues.”

— Scott Leishman | VP of Executive Recruiting | Crosspoint Consulting, Inc.

‘Quick Service’

“Very helpful, quick service, and problems resolved when I had to contact help! Thank you!”

-McLean, Virginia

‘We’re Very Happy’

“I just wanted to thank you, Steve Miller, and to your web design staff for a job well done on our website. We are ecstatic about the new site. It looks great, and I know it will serve our business well in the coming months and years. I’m especially impressed with the integration between Big Biller, Top Echelon Network, and our website—that integration is saving me so much time on a day-to-day basis because I don’t have to double-down on my work. It’s just a few clicks to post a job on our website. Thank you all for your efforts. You were great to work with, and we’re very happy with the end product.”

-Glen Ellyn, Illinois

‘I’ve made over 20 placements’

“I’ve been involved with the Network for just over seven years now. During that time, I’ve made over 20 placements that never would have happened without my being a part of TE. In my book, that is a success.”

-Memphis, Tennessee

‘Excellent ATS’

“I think overall it’s an excellent ATS and good value.”

-Kennebunk, Maine

‘Manna from heaven’

“‘Manna from heaven’ compared to other programs we tried. I’m not a ‘geek,’ so I do struggle with some sections. I love the new chat box for questions.”

-Oconomowoc, Wisconsin

Steve Miller is tops!

“Great package, great people. Really like the enhancements and looking forward to more. Steve Miller is tops!”

-Chapin, South Carolina

‘Incredibly robust’

“This is by far one of the most comprehensive talent organization tools available. It is the first resource I open every morning. It’s incredibly robust in its services and very intuitive in its ease of use.”

-Mason, Ohio

‘I… LOVE My Website!’

“I was really apprehensive about having my website built. I had heard many horror stories from friends and colleagues who paid for a website that, when finished, did not even look remotely like what they were promised, if anything was finished at all. I found out about Top Echelon through a trade publication and decided to give them a call. Top Echelon’s amazing customer service was seamless from the first call through the design phase. I knew exactly how I wanted my site to be laid out, and the design team listened (BIG shout out to Steve Miller)! I always received timely answers to my questions, and they were very patient with me (as I am not technologically savvy). I absolutely LOVE my website! I always receive compliments on how fluid and clean the site looks! I am so proud of how it looks, and I highly recommend Top Echelon!”

-Miami, Florida

‘Staff always helpful’

Terrific software and very helpful in managing our client contacts, candidates, and jobs! Staff always helpful with problems, and training is outstanding!”

– Recruiter from Lakeview, Arizona

‘Very dependent on the resources it provides’

“I’m not sure how I would function and keep track of my candidates/clients/pipelines without it! Very dependent on the resources it provides. Sometimes I lose records (that’s the nut behind the wheel), but then amazingly they always show up! It’s great. I know it can do more than I use it for, and that’s why I need to take some time for training now and then.”

— Recruiter from Fort Wayne, Indiana

‘Very Quick About Getting Answers’

“Top Echelon Contracting is very good about keeping me informed of any problems that might be occurring with the contractors. TEC is very quick about getting answers to the questions I have.”

-Sandra Kilgore | RGK Consulting

‘Makes me Look Good’

“Top Echelon Contracting assists me and makes me look good in my clients’ eyes. They’re very professional, diligent, and efficient.”

-Joe Cali | Corporate Search, Inc.

‘I can ALWAYS get a quick call-back’

“I said four [stars] because I have not had a chance to get through all of the tools in Big Biller. The team at Big Biller/Top Echelon has been phenomenal! Drea [Codispoti], Hannah [Laps], Mike [McRae], and Todd [Bossler] are the individuals that I’ve had contact with, and they have been very helpful and knowledgeable! I like the fact that I haven’t had to speak with 50 different people to get an answer, and I can ALWAYS get a quick call back! Thanks!”

-Colorado Springs, Colorado

‘Extremely reliable, reasonably priced’

“We don’t use all the features of Big Biller, but what we do use performs exactly as intended. Big Biller is well thought out, extremely reliable, and reasonably priced. It replaces a fairly robust (homegrown) tracking system that we used for 20 years prior to Big Biller, and I’m glad we transitioned.”

— Recruiter from Phoenix, Arizona

‘Great way to expand our business’

“Top Echelon tends to be very responsive, as well as pro-active in addressing our needs as recruiters. There is always room for improvement, but TEN is always ready to listen. I hope to see continued improvements in the Big Biller product, which is an integral part of our daily lives. The TEN networking option is a great way to expand our business, and TE supports that exceptionally well through networking and training events. Keep up the good work!”

-Recruiter from Gahanna, Ohio

‘I Hold TEC in the Highest Regard’

“Top Echelon Contracting is very knowledgeable about the contract industry and HR issues. They have great information available online and in print material. I did my first contract placement back in 2001, and I hold everyone I’ve come in contact with at TEC in the highest regard.”

-Denise Zusack | JD Information Technologies, Inc.

‘It’s Been a Pleasure Working with You’

“I wanted to write you to personally thank you for all the help your team has provided us over the 7 1/2 years we have used Top Echelon Contracting as our staffing back-office provider. We started as a single recruiter working out of our house, and with your help we are now on our third brick and mortar office, and our local community has voted us “Best Staffing Agency” for the last two years in a row. It has been a pleasure working with you, and I certainly will refer any other recruiters trying to get off the ground to your direction. If I can ever be of assistance, don’t hesitate to call me directly anytime.”

-David Mengel | Gemini Staffing

‘I LOVE Big Biller!’

“I LOVE Big Biller! I am technologically challenged, and Big Biller is very user friendly. Second, Todd Bossler and his team are quick to respond to my questions when I have any problems with the system. I really like the online chat support. I have used it several times, and response has been immediate.”

-Fort Wayne, Indiana

‘Awesome for headhunters’

“Very easy to learn, and it’s awesome for headhunters.”

-Springfield, Missouri

‘Love the staff!’

“Outstanding technology with user features that scream large firm when I am a solo recruiter. Love the staff! Keep up the good work.”

-Redington Shores, Florida

‘Over the Hump’

“Joining Top Echelon Network got us over the hump and kept us going. Those split placements really helped us out. They’ve meant the world to us.”

-Columbus, Ohio

‘Flexible system’

“It is a flexible system, allowing you to use as many or as few of the features as you want. Very easy to add and remove users, if needed (e.g., we occasionally have contract recruiters help for a couple months at a time).”

-Deerfield, Illinois

‘Top notch all the way!’

“It keeps me organized. It is a tremendous tool for my recruiting business. Plus, the customer service is always very helpful. Top-notch all the way!”

-Wexford, Pennsylvania

‘Easy to use and manage’

“Excellent product, easy to use and manage. Training, innovation, and support are even better!”

-Cameron Village, North Carolina

‘We love the way it all ties together!’

“We believe that Big Biller is a great asset to our business, providing a wonderful system to document all of our activities with orders, clients, and applicants! Thank you! We love the way it all ties together!

‘Potential to make money is simply fantastic!’

“Top Echelon provides an incredible network of Trading Partners spanning every industry in America, along with hundreds of split job opportunities every day! The potential to make money is simply fantastic!”

-Colorado Springs, Colorado

‘There is Always a “Real Person” There to Assist Me’

“I cannot say enough good things about Top Echelon Contracting, Inc. (TEC). We have been using them for several years now and consider them to be a valued part of our company’s staffing team. Our contractors travel across the United States and can be away for months at a time, up to a year on one assignment. We are constantly being told by our interims/contractors what a great job TEC does and how responsive they are to their needs. When I call them myself, there is always a “real person” there to assist me – they deliver excellent customer service. I’ve also found them to be honest and ethical in all our dealings over the years. They sure take the headaches out of back-office staffing, so we can focus on what we do best.”

-Jim Brown | Galileo Search, LLC

‘TEC is Willing to Help on a Timely Basis’

“The Top Echelon Contracting staff is knowledgeable and willing to help on a timely basis. My clients also like the way TEC works on the billing.”

-Mark Brewster |

‘Now We Are In the Contract Business with No Overhead’

“With all of our recruiters running full desks and no internal, dedicated resources to handle the bookkeeping, admin, filings, and tax payments, we got out of the contract temp market two years ago. And we are STILL getting notices about unemployment claims. Now with TEC’s turnkey system, we are back in the contract business again. I shopped around, and their prices are competitive and service offerings unmatched. We have submitted several contract candidates and in every case, TEC has been VERY responsive in providing quotes that allowed me to get back to my clients in minutes. When necessary, they have also been very responsive and professional in dealing with my clients to provide insurance certificates and “how to” guidance. We now go to the market with a very seasoned and well-armed “big brother” as a teammate. I ran the numbers with a very close friend of mine who does millions of dollars in temp/contract business. Now we are in the contract business with no overhead.”

-Scott Leishman | bizjobz, LLC

‘First class’

“Our logo development with Top Echelon was first class. They took our ideas and concepts and translated them into a fantastic brand we had not been able to do on our own.”

-R. Michael Brannock Jr. | Arevo

‘The whole process has been very positive’

“I couldn’t be happier with my choice for a cloud-based CRM! Hannah [Laps] is great to work with, and the whole process has been very positive.”

-Chesterfield, Missouri

‘Keeps me organized’

“Makes me more money. I am more productive and keeps me organized.”

-Austin, Texas

‘Great product at a really reasonable price’

“The entire Big Biller team made the on-boarding seamless and trouble free. There was a lot of information to import from various resources, and they helped make this transition painless. Great product at a really reasonable price and great support team. I’ve recommended them to others again and again.”

-Empire State, New York

‘I absolutely love Big Biller!’

“I absolutely love Big Biller! Extremely easy to use and has cut down our search time by at least 50%!”

-Brunswick, Ohio

‘Vested interest in our success’

“Great support. They have a vested interest in our success.”

-Silver Lake, Kansas

‘Relationships have enabled my gross billings to rise’

“I have developed strong Trading Partner relationships with recruiters I probably would never have met… and these relationships have enabled my gross billings to rise.”

-Plano, Texas

‘Resource for a One-Person Business’

“Top Echelon Network is an outstanding resource for a ‘one-person business’ like myself. Developing genuine relationships with Core Group Partners not only gives me the opportunity to help myself financially, but also enables me to share information, problems, successes, and failures. It’s the sharing and communication with other TE Members that I like the most.”

-Belton, South Carolina

‘Co-operation has been excellent at all levels’

“I have been well-pleased with the training, tech support, and affiliate participation with my applicants and job openings. Co-operation has been excellent at all levels. Someone is always willing to take the time to help you or refer you to someone else who can. I see a great deal of trust among the recruiters. All good from my perspective. Hannah [Laps] and Chris [Fuller] are great attributes.”

-Springfield, Missouri

‘Most honest network available’

“It’s the most honest network available, with top-notch people that help each other. [Top Echelon Network] has all the tools anyone could want.”

-Copley, Ohio

‘Love the great communication and follow-up’

“The only reason for a [rating of four] is due to the fact that I have not navigated through the entire Network yet! Everyone there is great, and the Network is very organized. I love the great communication and follow-up. Drea [Codispoti], Hannah [Laps], and Mike [McRae] are awesome!”

-Colorado Springs, Colorado

“We love it, and it is easy to use!”

-Tulsa, Oklahoma

‘Already made a couple of placements’

“The experience has been really good, as members have been responsive for the most part and we have already made a couple of placements in our first year.”

-Columbus, Ohio

‘Thank you, TE, for a great 25 years!’

“I think TE has done an OUTSTANDING job of meeting the fundamental needs of recruiters/members. In addition, TE has stayed on the leading edge of the industry with regards to technology and networking for recruiters who include split placements and/or contracting in their business model. I value my TE membership and consider it to be one of the key components that helped me operate a successful business in this industry. Thank you, TE, for a great 25 years!”

-Recruiter from South Bend, Indiana

“I can publish my current jobs so quickly!”

-Vienna, Virginia

Keep Up the Great Work!

My experience with the Top Echelon website team was great. From the very first conversation to the final discussion before the site went live, Steve [Miller] and the team were detailed and meticulous. I felt as though my project was priority and the feedback and communication could not have been better. I leaned on Steve for a lot of creative ideas and brainstorming sessions. When the time comes to revamp the site to keep up with our ever-changing business, there is no hesitation on who I will be reaching out to. I would recommend and have recommended Steve and his team to anyone looking to take their site to the next level. Keep up the great work!”

-Beachwood, Ohio

‘Contract Training Booklet is Excellent’

“Top Echelon Contracting is easy to work with, assumes all of the liability for the contractor, has expertise with contract law and regulations, and has a fast turn-around in getting our checks to us. Their contract training booklet is excellent. We learned a lot about contracting just by reading it.”

-Mike Petras | FPC of South Bend

‘Everybody There is Just Fantastic’

Everybody there is just fantastic. It’s just a pleasure. We’ve been working together almost 10 years. I’ve had friends say ‘I’ve found cheaper places,’ but the quality of service and the types of people I deal with at Top Echelon are always of the top echelon.”

-Rick Manning | FE Manning & Associates

‘I Will Not Use Any Other Back-Office’

“Before we used Top Echelon Contracting as our back-office, we checked out several other back-office/payroll services companies. We decided to use Top Echelon Contracting because their fees were comparable and their customer service was excellent from the very beginning! We have been using Top Echelon Contracting since 2000/2001, and each year we have increased our contract services with their assistance. They handle all the contractual, HR issues, legal, and accounting issues in each of the different states where we do business. They handle it all! They have helped us deal with very difficult clients as well as complicated contractor issues. Basically, we line up our client and the contractor, then hand it over to Top Echelon Contracting to coordinate the paperwork and details. It is a very simple process. Our most difficult clients have loved working with them, as well, and we have repeat business from our clients due to their service-oriented staff . Our contractors have been impressed with their assistance, too. I can go on and on about them, but the bottom line is I will not use any other back-office or payroll service because of their professional and outstanding service to us, our clients, and our contractors.”

-Cindy Stephens, CPC/CTS | Stephens International Recruiting, Inc.

‘A Real Boon!’

“The entire Top Echelon team has been a real boon for me and my business, and I offer my thanks to all of you.”

-Kimberly Jones | Dynamic Hires

Put Together an Out-of-State Deal in a Very Timely Manner!

“If you are currently running your own back-office in your home state and are thinking about doing work in different states, you really have to consider looking at Top Echelon Contracting. Working with TEC allows you to put an out-of-state deal together in a very timely manner. You can sit back and let them handle the administrative process while you still continue to work with the candidate and client. You are able to login to see all of the financial details for your placement and you retain all of the controls. On top of that, we were always able to get a hold of someone at TEC when we have questions. I’ve never had to leave a message.”

-Michael Lesch | Alliance Technical Services

‘GREAT Customer Service Still Exists’

“This is just a quick note to let you know that in my opinion, all of the employees at Top Echelon Contracting are GREAT to work with! It has been quite a while since I have had the pleasure of dealing with such a professional, customer service-oriented group! Anytime I need a Quote, Contract, or really anything that helps me in my job, your team delivers in a timely, courteous, professional, and helpful manner! Just yesterday, I needed a Contract set up at the very end of the day, and the Contract Administrator came through! I really thought that it would be IMPOSSIBLE to have the contract finished by the end of the day! Keep up the good work! It is nice to know that GREAT customer service still exists in this world.”

-Bob Small | Carroll Technology Services

‘Well-run and innovative group’

“Excellent organization. Still trying to make more money with partners, but love being part of this well-run and innovative group.”

-Dallas, Texas

‘I’m very pleased with my membership’

“I owned an FPC franchise for 15 years and was part of their network. They were very ethical and professional, but TE has five times the members and offers great products like Big Biller and Hiring Hook. I’m very pleased with my membership and the support/service they provide.”

-Granger, Indiana

‘I know who to call and what they specialize in’

“Although I have worked with and known a number of TE members, going back to my Human Resources career, tying all of the members together in one network has made my job easier. I know who to call and what they specialize in, and the splits I’ve made are an indication of the support I get.”

-Gallatin, Tennessee

‘A Competitive Edge’

“As a smaller firm, Top Echelon gives me all the resources to maintain a competitive edge in this fast-moving market.”

-Princeton, New Jersey

‘It’s well run and well promoted’

“I really enjoy the network. It’s well run and well promoted, with new members joining all the time. Everyone works hard to make sure your experience is a successful one!”

-Brunswick, Ohio

‘I have made wonderful friends’

“I love the contacts, training, information, and support. On top of the business side, I have made wonderful friends.”

-Columbia, South Carolina

‘Professional organization’

“It is a very professional organization that is committed to its members’ success.”

-Sarasota, Florida

‘Nice variety of seasoned recruiters’

“TE has a nice variety of seasoned recruiters that make it nice when you have an excess of candidates for a particular position. The regulations of each member are respectable, as well, as we all know what is expected of us. The annual meetings are a nice way to network and meet the people you speak to on the phone, as well as learning and having fun.”

-Grinnell, Iowa

‘Getting Through the Tough Times’

“After I joined Top Echelon [in 2000], not only did my Membership help me through the recession, but I’ve also made a ton of money and placements since then. I still have my Trading Partners today, and I consider them to be excellent clients of mine.”

-Plano, Texas

‘Pleasantly Surprised’

“I’m kicking myself because I didn’t join sooner. I’m very, very pleasantly surprised. I never imagined that I’d be as happy with Top Echelon as I am.”

Sykesville, Maryland