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Recruitment Software Training & Support

Top Echelon has a dedicated U.S.-based team committed to your success.

Training and Onboarding

Learn how to use Top Echelon Recruiting Software to be more productive and streamline your recruiting business with our comprehensive training and onboarding resources. Get to know shortcuts and best practices with our Getting Started Guide and video training library. Check out our help center for popular topics including record management, metrics, job advertising and more.

Plus, learn more from on-page tutorials, training and webinars–including weekly and monthly live training on Top Echelon Recruiting Software, and additional recruiter training webinars led by leading industry trainers and speakers.

Ongoing Support

Our team is dedicated to your success. Our support hours are Monday through Friday, 8 a.m. to 5 p.m. EST and during these hours, we can be reached by live chat, email or by phone. For the times we are not open, we have a comprehensive help center of how-to articles, help blogs, training videos, recorded training webinars and on-page help.

Recruiter Coaching Series

Through our affiliations with leading industry trainers, we offer FREE Recruiter Training Webinars every month on the Top Echelon website. These recruiting webinars touch upon just about every phase of the recruitment process from taking a job order to closing a placement and everything in between. Our Top Echelon Recruiter Training Library includes webinars on marketing best practices, social media outreach, interview and post-interview tips and guides, effective people management and more helpful topics.

Data Conversion and Migration

Top Echelon Recruiting Software’s data migration team has the experience and understanding of the recruitment industry to convert your data safely from other recruiting, ATS, CRM, sales and homegrown systems.

Cost: $275 One-time fee, plus $0.02 per record converted.

Example: The cost to convert a database of 10,000 records would be $475.00 [$275 + (10,000 x $0.02)].