Big Biller Help Center

Texting

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Expand the Sidebar and click on the Settings icon
Click to expand the Text Messaging section and select Manage Text Messaging
From the Manage Text Messaging page, click the trash icon to the right of the phone number(s) you wish to delete

Expand the Sidebar and click on the Settings icon
Click to expand the My Agency section and select Manage Users
Click the edit icon to the right of the person you wish to set text message sending permissions for
Under the user’s Permissions, click to expand the Text Messaging section
To the right of Allowed To Send Texts As Another User, set the appropriate permission then click Save

Expand the Sidebar and click on the Settings icon
Click to expand the My Agency section and select Manage Users
Click the edit icon to the right of the person you wish to set text message subscription management permissions for
Under the user’s Permissions, click to expand the Text Messaging section
To the right of Manage Text Messaging, set the appropriate permissions then click Save

To send an outgoing text message, navigate to the corresponding Datasheet or list
Any number with the type of mobile should have a text icon displayed to the right
Click the text icon to the right of the appropriate number
Enter all of the corresponding information and click the Send button when complete
If the contact chooses to respond, the user with the associated number will receive a new Big Biller notification

Big Biller’s text messaging service allows you to subscribe to a dedicated phone number (or multiple) to send texts to candidates and/or contacts through the software.
- The outgoing messages are logged as Activities to the corresponding record, and when your dedicated number receives any reply texts, the incoming message will be logged to Big Biller as well.
Open this article to view a short quick instructional video
- You can also click through links for step-by-step instructions to help get you up and running with this service