Big Biller Help Center

• Expand the Sidebar and click on Settings
• Click to Expand the My Agency section and select Manage Users
• Click the edit icon to the right of the person you wish to set privacy compliance permissions for
• Under the user’s Permissions, click to expand the Agency section
• To the right of Manage Privacy Compliance, set the appropriate permission and click the Save button when complete

• In this Feature Release video, we cover:
  • Top Echelon Network’s new Share and Request Note features!

• In this Training Tuesday video, we cover:
  • The three types of Reports available in Big Biller!

Emails sent out of Big Biller using a Google integrated address will not show the Opens, Clicks, Bounced, Unsubscribed, or Spam Bounced stats on the Sent Items page.  Google does not report those various statuses back to the Big Biller…

• In this Training Tuesday video, we cover:
  • How to keep your new Email scorecard at a GOOD rating with our new email cleanup feature!

• Navigate to the corresponding Job’s Datasheet
• Locate the Working Your Job
• Click the Email icon in the top right corner of the card