Big Biller Help Center

• The Outlook Add-in allows you to document email communication and message attachments into your Big Biller database directly from Outlook 365
• Open this article to click through links for step-by-step instructions on how to get up and running with the Outlook Add-In

The Outlook Add-In allows you to document email communication and message attachments into your Big Biller database directly from Outlook 365. This article provides step by step instructions for installing the Add-In. Please note that this Add-in will only work…

• Setting up Multi-factor Authentication (MFA) adds an additional layer of security to your Big Biller account, beyond passwords.
• By using an MFA app on your phone (such as Google Authenticator or LastPass), you can access a temporary code that is updating on a continuous basis for an added layer of security.
• You will then be required to provide both your password and MFA code before accessing Big Biller.

• In this Training Tuesday video, we cover:
  • Various ways to customize and personalize the settings on your Big Biller account

• It has recently come to our attention that mass emails sent from Big Biller to recipients whose email account is hosted with Yahoo are not being delivered
  • This applies to any domain hosted by Yahoo’s email servers, including frontier.com, aol.com, and verizon.net, to name a few

• Log or schedule an Activity with a Network Candidate or Job related
• Within the Activity window, you’ll see the detail sharing options at the bottom
• After adding in all of your information, check the boxes of the fields you wish to share with the corresponding trading partner
• The associated trading partner(s) will now have access to review these shared pieces of information alongside the corresponding Activity