Email Aliases

Email Aliases allow your team to send emails from addresses other than their user login. For example, if you wanted to send emails from a role account such as marketing@topechelon.com or info@topechelon.com.

All newly added email aliases must be verified before use within Big Biller.

To create a new Email Alias:

  • Expand the Sidebar in the top right corner of the software and click on the Settings icon 
  • Click to expand the Email section and then select  Manage Email Aliases

  • Click the +Add Alias button on the left side of the page

  • Enter the email address you wish to add as a new alias in the text box
  • Click the Verify button when complete

  • You will not be able to send from that address until it’s verified
    • You’ll notice that address will initially have a Not Verified designation after being added

  • An Email Address Verification Email will be sent to the corresponding address with instructions on how to proceed
  • Click on the corresponding verification link within the body of the email

  • Clicking the verification link will direct you to a new page confirming that the new address has been verified

  • Navigating back to the Manage Email Aliases page within Big Biller should now display that address as a verified alias


To send from a verified Email Alias:

  • Navigate to a new email window
  • Click to open the From drop-down at the top of the new email
  • Select the appropriate email alias from the list