Big Biller Help Center


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Sent via Google

  • Emails sent out of Big Biller using a Google integrated address will not show the Opens, Clicks, Bounced, Unsubscribed, or Spam Bounced stats on the Sent Items page.  Google does not report those various statuses back to the Big Biller server.
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Verify your Domain – GoDaddy

Here are the step-by-step instructions for entering CNAMEs into GoDaddy: Go to the Settings => Email => Verify Domain page in Big Biller Pro tip for next step: You can press CTRL+N on your keyboard to open a new tab…

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Verify your Domain – Network Solutions

Here are the step-by-step instructions for entering CNAMEs into Network Solutions: Go to the Verify Domain page in Big Biller In a new tab (press CTRL+N on your keyboard) Go to and Login via the appropriate button in the…

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How to Determine your DNS Host

In order to send email through Big Biller, you must Verify your Domain.  To verify your domain, you’ll need to add a couple of entries to your domain’s DNS.  If you don’t know who your domain provider is, this article…

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Email Best Practices

  • When sending emails through Big Biller, deliverability is based on not only your server’s reputation (Big Biller), but also the reputation of your own domain
  • Big Biller has implemented an email grading and monitoring system for our own servers, but it’s important to follow good email practices to maintain a strong reputation for your domain as well
  • This article will walk you through the ins and outs of best practices for sending email through the software
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Email Sending Limits and Overage Permissions

  • Expand the Sidebar and click on the Settings icon
  • Click to expand the My Agency section and select Manage Users
  • Click the edit icon to the right of the person you wish to set email overage permissions for
  • Under the user’s Permissions, click to expand the Email section
  • To the right of Allow Standard Email Overage and Allow Mass Email Overage, set the appropriate permissions then click Save
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