Big Biller Help Center

Email Settings

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Setting Email Alias Permissions

  • Expand the Sidebar and click on Settings
  • Click to Expand the My Agency section and select Manage Users
  • Click the edit icon to the right of the person you wish to set email alias permissions for
  • Under the user’s Permissions, click to expand the Email section
  • To the right of Allowed to Send Email Using Aliases and Manage Email Aliases, set the appropriate permission and click the Save button when complete
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Email Aliases

  • To create a new Email Alias:
    • Expand the Sidebar and click on Settings
    • Click to expand the Email section and select Manage Email Aliases
    • Add the Alias address and click the Verify button when complete
    • Check the corresponding email inbox for a verification link
  • To send from a verified Email Alias:
    • Navigate to a new email window and select the appropriate From address
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Logging Incoming Emails

  • To log incoming emails from your email provider:
    • Locate and copy your unique Log Address Email (Settings –> Email –> Log & Parse Addresses)
    • Navigate to your email program
    • Forward an email and paste your unique log address in the TO field
      • After sending to this address once, your email program should remember this address. No need to memorize it or copy and paste it each time.
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