Big Biller Help Center

Email Settings

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Email Sending Limits and Overage Permissions

  • Expand the Sidebar and click on the Settings icon
  • Click to expand the My Agency section and select Manage Users
  • Click the edit icon to the right of the person you wish to set email overage permissions for
  • Under the user’s Permissions, click to expand the Email section
  • To the right of Allow Standard Email Overage and Allow Mass Email Overage, set the appropriate permissions then click Save
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[BETA] Integrating Microsoft with Big Biller

Integrating your Microsoft account with Big Biller will allow you to send standard mail directly from your Microsoft account, rather than from Big Biller’s email servers. This integration also allows you to sync events created in your external calendar with…

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Email Parse Log

  • Expand the Sidebar and click on Settings
  • Click to expand the Email section and select Email Parse Log
  • This page will display the most recent 100 messages that were sent to your unique parse address
    • Items highlighted in red indicate some sort of error or failure within that email
    • To review the detailed results, click the arrow icon to the left corresponding message
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Setting Edit/Delete Permissions for Email Templates

  • Expand the Sidebar and click on the Settings icon
  • Click to expand the My Agency section and select Manage Users
  • Click the edit icon to the right of the person you wish to set edit/delete template permissions for
  • Under the user’s Permissions, click to expand the Email section
  • To the right of Edit Templates and Delete Templates, set the appropriate permissions then click Save
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Allowing or Restricting a User from Creating Email Templates

  • Expand the Sidebar and click on the Settings icon
  • Click to expand the My Agency section and select Manage Users
  • Click the edit icon to the right of the person you wish to set email template creation permissions for
  • Under the user’s Permissions, click to expand the Email section
  • To the right of Create Templates, set the appropriate permission then click Save
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Allowing or Restricting a User from Managing Email Signatures

  • Expand the Sidebar and click on the Settings icon
  • Click to expand the My Agency section and select Manage Users
  • Click the edit icon to the right of the person you wish to set¬†email signature¬†permissions for
  • Under the user’s Permissions, click to expand the Email section
  • To the right of Manage Signatures, set the appropriate permission then click Save
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