Top Echelon charges customers on the first day of each month for the current month’s service fees, unless you have opted into yearly payment. Either way, invoices can be viewed any time within the Big Biller software.
Please note that the ability to view invoices is restricted to only those users who have permission to manage billing.
To view your invoice in Big Biller:
- Expand the Sidebar in the top right corner of the software and click on the Settings icon
- Click to expand the Billing section and then select Invoices
- Review your previous invoices on the left side of the page
- Click the View link to the right of an invoice date to view the corresponding details
- If you wish to print an invoice, click on the Print button in the top left corner