Big Biller Help Center

Billing and Invoices

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Credit Card Security Codes / CVV

  • The Card Verification Value (CVV) is a 3-4 digit number printed on credit cards as an additional security measure. The CVV is required when entering a credit card into Big Biller for billing purposes, along with the name on the card, Billing Address, Card Number, and Expiration Date.
  • The location of the CVV will depend on your card:
    • Visa, Mastercard and Discover cardholders can locate their code by turning the card to the back and looking to the right of the signature box (3 digit numeric code)
  • American Express cardholders can locate their code above their card number on the front of the card (4 digit numeric code)

Viewing Your Invoice

  • Expand the Sidebar and click on the Settings icon
  • Click to expand the Billing section and then select Invoices
  • Click the View link to the right of an invoice date to view the corresponding details
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Check Database Size

  • Expand the Sidebar and click on the Settings icon
  • Click to expand the Billing section and then select Overview
  • The current size of your database is listed under the Big Biller subscription information
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Updating Credit Card Information

  • Expand the Sidebar and click on the Settings icon
  • Click to expand the Billing section and select Overview
  • Click the Edit link to the right of the Payment Method information
  • Make any necessary edits and click the Update button once complete
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Monthly and Yearly Billing Options

  • Big Biller offers two different payment options: monthly and yearly
  • Open this article to review the most frequently asked questions to help you determine which billing option is best for you
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