Big Biller Help Center

Big Biller Help Center

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Verify your Domain – GoDaddy

Here are the step-by-step instructions for entering CNAMEs into GoDaddy: Go to the Settings => Email => Verify Domain page in Big Biller Pro tip for next step: You can press CTRL+N on your keyboard to open a new tab…

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Verify your Domain – Network Solutions

Here are the step-by-step instructions for entering CNAMEs into Network Solutions: Go to the Verify Domain page in Big Biller In a new tab (press CTRL+N on your keyboard) Go to NetworkSolutions.com and Login via the appropriate button in the…

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How to Determine your DNS Host

In order to send email through Big Biller, you must Verify your Domain.  To verify your domain, you’ll need to add a couple of entries to your domain’s DNS.  If you don’t know who your domain provider is, this article…

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Allowing or Restricting a User from Requesting an Email Cleanup

  • Expand the Sidebar and click on the Settings icon
  • Click to expand the My Agency section and select Manage Users
  • Click the edit icon to the right of the person you wish to set email cleanup permissions for
  • Under the user’s Permissions, click to expand the Email section
  • To the right of Request Email Cleanup, set the appropriate permissions then click Save
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Requesting an Email Cleanup

  • Big Biller provides the option to request an email cleanup. This validation process is used to identify problematic email addresses in your database, and allows you to decide what you want to do with them.
  • From within Big Biller, expand the Sidebar in the top right corner of the page and click on the Settings icon
  • Click to expand the Email section and then select Request Email Cleanup
  • To begin a new import, click the Start an Email Cleanup button in the top right corner of the page and then follow the request steps
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